Chatki Help Section

Chatki is a pretty straight forward website with easy to use features. However, you may occasionally run into issues. For information about common problems or questions, keep reading. Our list of questions and answers below will most likely be able to help you out if you need assistance.

Why isn’t my webcam showing up?

When you first open up this web page, you will be asked to allow or deny access to your webcam. Make sure that you have pressed on the allow button in order to make your webcam visible.

How do I use a different webcam?

If you wish to use a different webcam than the one that is selected, simply right click on the webcam screen and then press on the settings button. You will then need to click on the last tab to the right and choose the webcam that you would like to use from the dropdown menu.

Why are the other webcams not displaying properly?

Flash Player is required in order to view webcams properly. Make sure that you always have the latest version of Flash installed on your computer. If you don’t, simply type in Flash Player update in Google and you will be brought to the official download page.

How can I view users from a specific country only?

Viewing users from only one country is easy. Near the top right corner, there is a dropdown menu that is called “country: all”. Press on the dropdown menu and then select the country of your choice. For example; if you choose Canada, you will only see people who are from Canada.

Can I choose to not view people from certain countries?

At the moment you cannot. All you can do is choose to view users from one specific country; you cannot choose to not view people from a specific country.

Someone has been insulting me, how do I report them?

If you notice that someone is disrespecting the rules or is acting illegally on webcam, please take down their username, the time when it happened and contact us here

Why won’t the Girls section allow me to view girls on cam?

In order to view girls on cam in the Girls section, you will need to verify your age. This is a free process and is used simply to make sure that you are not a minor. All you must do is enter your email address, a username and a password. When you receive the verification email, click on the link and you will instantly be able to view girls on cam.

Can I see only people who have activated their webcam?

Yes you can! There is a small webcam icon near the country selection dropdown menu. When you click on the checkbox next to it, you will only see people who have an enabled webcam. This will prevent you from seeing blacked out screens or people who only want to text chat.

Can I change the sound output settings?

Yes. Simply hover your mouse over your own webcam screen and you will be given a dropdown menu where you can choose your sound output settings.