Chatki Help Section

Chatki is a pretty straightforward website with easy to use features. However, you may occasionally run into issues. For information about common problems or questions, keep reading. Our list of problems and solutions below will most likely be able to help you out if you need assistance.

Why isn’t my webcam showing up?

When you first open up this web page, you will be asked to enable or deny access to your webcam. Make sure that you have pressed on the "Allow" button to make your webcam visible.

How do I use a different webcam?

If you wish to use a different webcam than the one that is selected, just right click on the webcam screen and then press the "Settings" button. You will then need to click on the last tab to the right and choose the webcam that you would like to use from the drop-down menu.

Why are the other webcams not displaying properly?

Flash Player is required to view webcams properly. Make sure that you always have the latest version of Flash installed on your computer. If you don’t, just type in Flash Player update to Google and locate the official download page.

How can I view users from a specific country only?

Viewing people only from a particular location takes just one click. Near the top right corner, there is a drop-down menu that is called “country: all.” Press on the drop down menu and then select the country of your choice. For example; if you choose Canada, you will only see people who are from Canada.

Can I choose to not view people from certain countries?

At the moment you cannot. All you can do is choose to see users from one particular country; you cannot choose to block people from a given country.

Someone has been insulting me, how do I report them?

If you notice that someone is disrespecting the rules or is acting illegally on webcam, please take down their username, the time when it happened and contact us here

Why won’t the Girls section allow me to view girls on cam?

To see girls on cam in the Girls section, you will need to verify your age. Age verification a free process and is used solely to make sure that you are not a minor. All you must do is enter your email address, a username, and a password. When you receive the verification email, click on the link, and you will instantly be able to view girls on cam.

Can I see only people who have activated their webcam?

Yes you can! There is a small webcam icon near the country selection drop-down menu. When you click on the checkbox next to it, you will only see people who have an enabled webcam. Checking the box will prevent you from seeing blacked out screens or people who only want to text chat.

Can I change the sound output settings?

Yes. Just hover your mouse over your webcam screen, and you will see a drop-down menu where you can choose your sound output settings.