Chatki Frequently Asked Questions

Chatki is a pretty straightforward website with easy to use features. However, you may occasionally run into issues. For information about common problems or questions, keep reading. Our list of problems and solutions below will most likely be able to help you out if you need assistance.

Why isn’t my webcam showing up?

When you first open up this web page, you will be asked to enable or deny access to your webcam. Make sure that you have pressed on the "Allow" button to make your webcam visible.

How do I use a different webcam?

If you wish to use a different webcam than the one that is selected, just right click on the webcam screen and then press the "Settings" button. You will then need to click on the last tab to the right and choose the webcam that you would like to use from the drop-down menu.

Why are the other webcams not displaying properly?

To view webcams of other users please make sure that you allow permission for your webcam when prompted upon starting your chat session. Also, make sure that your device browser has WebRTC support and is enabled, this is required to see other webcams on the Chatki website.

How can I view users from a specific country only?

One of the unique features we offer that similar sites don't is the country selection feature which is free to use. Viewing only people from a particular country takes just one click. Near the top right corner, there is a drop-down menu that is called “country: all.” Press on the drop-down menu and then select the location of your choice. For example; if you choose Canada, you will only see people who are located in Canada.

Can I choose to not view people from certain countries?

At the moment you cannot. All you can do is choose to see users from one particular country; you cannot choose to block people from a given country.

Someone has been insulting me, how do I report them?

If you notice that someone is disrespecting the rules or is acting illegally on webcam, please press the flag icon in the chat to report them.

Why won’t the Girls section allow me to view girls on cam?

To see girls on cam in the Girls section, you will need to verify your age. Age verification a free process and is used solely to make sure that you are not a minor. All you must do is enter your email address, a username, and a password. When you receive the verification email, click on the link, and you will instantly be able to view girls on cam.

Can I see only people who have activated their webcam?

Yes you can! There is a small webcam icon near the country selection drop-down menu. When you click on the checkbox next to it, you will only see people who have an enabled webcam. Checking the box will prevent you from seeing blacked out screens or people who only want to text chat.

Can I change the sound output settings?

Yes. Just hover your mouse over your webcam screen, and you will see a drop-down menu where you can choose your sound output settings.

Getting Banned on Chatki

Chatki chat ban

Some people have reported getting banned on Chatki, and there is usually a valid reason why! Receiving a chat ban can happen for a large number of reasons. First of all, it is important to take a look at the rules page when using a video chat site. We have a unique set of rules, so it’s essential that you know the rules of our site before you start using it. Knowing the rules will allow you to avoid getting banned in the first place.

Once you have read the rules, it’s important to respect them. Most people end up getting banned from our site because they disrespected the rules. For instance, someone may receive a ban because they did something against our rules while streaming on webcam and or they bullied others. Even asking others for information and pressuring them to give you their information can result in a ban from the site.

If you have received a ban, there are sometimes ways to get unbanned if it was a mistake. First, you can begin by waiting a few minutes and trying to refresh the page. Most of the time, the first time you get banned is only for a short duration.

If the above doesn’t work, you should consider contacting our site administrator if indeed it was an error on our part. Request that we directly unban your IP address and state the reasons why you feel the ban was unjust. Be patient with this process as it could take a few days for the support team to respond to your request.

What Makes Chatki Different

Chatki brand bubbles

Chatki is a video chat sharing service where you can display your webcam to strangers all over the globe. So what makes Chatki different from any other Chatroulette type websites? Many things make Chatki unique and different.

The first fact that makes this website different is that it’s free to video chat. Some random chat sites require you to make accounts, pay a monthly fee or even tip the models for better entertainment. Chatki is 100% free for basic features and will always remain that way.

This site lets you choose to speak with people from specific countries. If you only want to talk with Italians, you don’t have to speak with anyone else. If you wish to meet people from the United States only, you can easily choose the USA in the country drop-down menu and only view people from that country. This feature makes it easy for you to connect with individuals who live nearby and who speak your language. It’s also excellent for learning to speak a new language with people from different countries.

You can also only view individuals who have their webcams enabled to save time and enhance your experience. By selecting the checkbox next to the small webcam icon, you will only see people who have allowed their webcams. Checking this box prevents you from seeing people who have black screens. Last but not least, you can quickly meet girls online by clicking on the “girls” button. When clicking on this, you will only be shown girls on the internet; you won’t have to run into any boys online.